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California Coast is Joining Forces with First Future Credit Union California Coast is Joining Forces with First Future Credit Union

Merger Means More Member Benefits
Leaders Share a History of Service
New System Brings Better Technology

Merger Means More Member Benefits

Here we grow! California Coast will be merging with First Future Credit Union in a partnership of equals that will provide members with more benefits. The boards of Directors of both credit unions recommended the merger, state and federal regulators have given approval, and in a vote required by the regulators, First future members overwhelmingly approved it.

The new organization, retaining the California Coast name, will combine the best financial services and practices of both credit unions to create the best possible organization for members.

More Branches and ATMs
When the merger is completed in September 2008, your new credit union will offer double the number of branches. We will also remain a member of the convenient shared branch and CO-OP ATM networks.

Same Friendly, Knowledgeable Employees
All staff has been offered positions, so you will still enjoy the same great service from the staff you’ve come to know and trust. Both credit unions have achieved exceptional scores in the same national member and employee satisfaction surveys.

Merger Scheduled for September 2
This is not a bank merger designed to make money for stockholders—this is a credit union consolidation created to benefit our members. Examples of the difference include:

  • Best Products and Lowest Service Charges: We compared the services for each credit union and selected the best offerings. All members will receive complete details in late July.
  • Minimal Account Disruption: For all but a few members, account numbers will not change and checks and cards will still work.

Together, We Are Stronger
The continued solid financial performance of both California Coast and First Future is what makes this union possible. It’s for you and because of you that we are able to do this. This is your credit union, and It’s All About You.


Leaders Share a History of Member Service

Credit union members remain loyal for life--and so do many credit union employees. Our merger plans with First Future Credit Union include leaders with a long history of member service

Marla Shepard, who will serve as President and CEO, is the current President and CEO of First Future Credit Union. Marla began her credit union career as a teller in 1972, and also served as Branch Manager and Vice President of Operations before becoming President and CEO in 1983.

Kathy Cady, who will serve as Chief Operating Officer, is currently California Coast’s Senior Vice President, Member Services. Kathy first worked in bookkeeping before she was promoted to teller, then Vice President and Senior Vice President positions. She has been with California Coast for 16 years and in her current role for more than 11 years.

Loyalty in leadership demonstrates one more positive aspect of the credit union difference.


New System Brings Better Technology

California Coast will be offering members more convenience by converting its operating system to San Diego-based Symitar, used by credit unions nationwide. The new system was selected for its numerous member benefits, including:

Saves time—the new system will enable tellers to process members’ transactions faster. Symitar also streamlines the steps for opening new accounts and funding loans.

Offers more convenience—members can receive new or replacement Debit/Check Cards and ATM cards right in the branches.

Provides more information—members will enjoy new features on both Cal Coast Online home banking service and free online Bill Pay.

Symitar is also the operating system used by First future Credit Union. Plans are underway to convert to the new system by early September, so watch for details on additional benefits.